A slip and fall at McDonald’s can happen in seconds, but the impact on your life can last months or years. If you’ve been injured due to a dangerous condition at a Las Vegas McDonald’s or similar fast food restaurant, you’re dealing with more than just physical pain – you’re facing medical bills, missed work, and the stress of what comes next.
You are not alone, and it’s important to know you have rights. In Nevada, restaurant owners have a legal duty to keep their premises reasonably safe for customers. This duty is called premises liability, and under Nevada law (NRS 41.130), when property owners fail to maintain safe conditions, they can be held responsible for your injuries.
What makes McDonald’s cases unique is the franchise structure. Approximately 85-90% of McDonald’s locations are independently owned and operated by franchisees, not by McDonald’s Corporation. This creates complexity in determining who is legally responsible for your injuries – the franchisee who operates the restaurant, McDonald’s Corporation as the landlord (they own much of the real estate), or both. Fast food restaurants also face specific safety requirements under Nevada Revised Statutes Chapter 446 and Southern Nevada Health District regulations governing food establishments.
But fighting a major franchise operation and their experienced legal teams is daunting. They know how to shift responsibility between the franchisee and corporate, minimizing what you receive. With 40 years of experience as a personal injury attorney, Jack Bernstein understands how to navigate franchise liability and identify all responsible parties to maximize your compensation.
Jack’s got your back!
Why Hire Jack Bernstein Injury Lawyers?
Jack G. Bernstein, Esq. has been protecting the rights of injured victims and their families for over 40 Years.
What Our Clients Say
I had a fantastic experience with Jack Bernstein injury attorney firm! The team was incredibly smart and supportive, guiding me through every step of my case. Their expertise and dedication made a significant difference in the outcome of my situation. I truly appreciate their assistance and highly recommend their services to anyone in need of a top-notch injury attorney.
– Ashley Sonson
What Should I Do Immediately After a McDonald’s Accident?
What you do in the first hour after your fast food restaurant accident can make or break your case. Evidence in a high-traffic restaurant with constant cleaning and customer turnover can disappear in minutes. If you can only do three things right now:- Take photos of where you fell and what caused it
- Get medical attention within 24 hours
- Don’t give any recorded statements to insurance
Document Everything Before It’s Gone
Use your phone to take extensive photos and video before anything gets cleaned up or moved. The specific spot where you fell and what caused it – whether it’s grease near the fryers, a beverage spill, or water tracked in from outside. The lack of warning signs or barriers. Your immediate injuries, even if they seem minor. The surrounding area showing poor lighting, torn floor mats, or other contributing factors. If possible, photograph the time on your receipt or order number to establish when the accident occurred. Time stamps matter. Also preserve physical evidence: Place the clothing and shoes you were wearing in a sealed bag – they can show grease residue or other substances that caused your fall. Keep your McDonald’s receipt, as it proves you were a paying customer (an “invitee” in legal terms) owed the highest duty of care.Get Witness Information
If anyone saw your accident – other customers, McDonald’s employees, or people in line – get their names and phone numbers immediately. Fast food witnesses are challenging to track down later because customers come from all over the Las Vegas valley and may never return to that location. Don’t assume restaurant management will collect accurate witness information for your benefit.File an Incident Report
Insist on filing an official report with a manager, not just a crew member. McDonald’s does not appear to maintain publicly available standardized incident procedures, which means proper documentation at the time of injury is critical. Be factual but careful with your words. DO say:- “I slipped on grease near the counter and there was no warning sign”
- “I fell on a wet floor in the dining area with no caution markers”
- “I am injured and require medical attention”
- “I guess I wasn’t watching where I was going”
- “Maybe I was walking too fast”
- “I’m okay, just a little shaken up”
Seek Medical Attention Immediately
Go to urgent care or the ER within 24 hours, even if you feel “okay.” Fast food restaurant slip and falls on tile or concrete floors often result in injuries that don’t show symptoms immediately. Soft tissue damage, concussions, and internal injuries can take hours or even days to manifest. This creates an official medical record linking your injuries directly to the fall, which becomes crucial evidence if the restaurant tries to claim your injuries came from somewhere else.Do I Have a Valid McDonald’s Case?
After getting hurt at a fast food restaurant you visit regularly, it’s natural to second-guess yourself. You might wonder “Was this really their fault?” or “Is my case strong enough?” These doubts are completely normal, but don’t let McDonald’s or their insurer make that decision for you. You may have a very strong claim. Even if you’ve eaten at this McDonald’s location many times, that doesn’t make you responsible for hazards their staff failed to address. Under Nevada law, restaurants owe customers a heightened duty of care because patrons are invited onto the property for the restaurant’s economic benefit.What Proves McDonald’s Was Negligent
Under Nevada premises liability law (NRS 41.130), to have a valid case we must show: A dangerous condition existed: Greasy floors, beverage spills, food on floors, wet surfaces from mopping, poor lighting, or structural defects created a hazard. McDonald’s knew or should have known: The hazard existed long enough that reasonable inspection and maintenance would have discovered it. Fast food restaurants are required to conduct frequent safety checks throughout the day. They failed to fix it: No cleanup occurred, no repair was made, and no warning signs or barriers were provided to protect customers. This caused your injury: You were hurt as a direct result of their negligence, not from some unrelated cause.Common McDonald’s Hazards That Create Strong Cases
Fast food restaurants present unique dangers that differ from other dining establishments. Grease from cooking operations is the primary hazard distinguishing McDonald’s from other retail environments. Industrial fryers, grills, and cooking equipment produce grease that employees track from kitchen areas to dining areas on their shoes. Unlike water that eventually evaporates, grease creates invisible slick spots on tile floors that are nearly impossible for customers to see before stepping on them. When grease mixes with water from mopping, it becomes exceptionally slippery. Beverage spills at self-service stations happen constantly throughout the day. Soda fountains, coffee dispensers, and condiment areas create spill opportunities. The critical issue is how long the spill existed before someone cleaned it up. Food debris on floors including french fries, lettuce, sauce packets, and ice creates trip hazards and slippery surfaces when crushed underfoot. Wet floors from mopping during business hours are common during and immediately after peak service times. Restaurants often mop dining areas while customers are present, and without proper warning signs and adequate drying time, these areas become dangerous. Weather-related moisture at entrances becomes especially problematic during Las Vegas’s summer monsoon season or winter rain. Water gets tracked inside on customers’ shoes, and without proper floor mats and frequent monitoring, entrance areas become slick. Floor mat and transition hazards include loose mats that bunch up, torn or curled edges that catch feet, and transitions between different flooring surfaces. Poor lighting in certain areas of the restaurant, particularly in corners, restrooms, or storage areas that customers access, can prevent patrons from seeing hazards.The High-Speed Service Factor
McDonald’s business model depends on serving customers quickly. Peak service times create predictable hazard windows when safety often becomes secondary to speed:- Breakfast rush: 6:30 AM – 9:30 AM
- Lunch rush: 12:00 PM – 2:00 PM
- Dinner rush: 5:00 PM – 7:00 PM
Why McDonald’s Franchise Structure Matters to Your Case
Unlike corporate-owned stores with one clear defendant, McDonald’s franchise structure creates legal complexity. The franchisee operates the restaurant and employs the staff, but McDonald’s Corporation often owns the land and buildings, leasing them to franchisees. McDonald’s Corporate also sets operational standards, cleaning protocols, and safety requirements that franchisees must follow. This matters because: Multiple potentially liable parties: The franchisee may be liable for day-to-day operations and employee actions. McDonald’s Corporation may be liable as the property owner/landlord. Corporate may also be liable if they set inadequate safety protocols or inspection schedules. Understanding who bears responsibility requires investigating the franchise agreement, lease terms, and operational control. Insurance coverage differences: Corporate defendants typically carry more substantial insurance than individual franchisees. Identifying all liable parties ensures you’re pursuing adequate insurance coverage, not just a franchisee’s limited policy. Blame-shifting tactics: McDonald’s Corporate will claim the franchisee controlled daily operations. The franchisee will claim they followed Corporate’s standards and protocols. Without experienced counsel, you can get caught in the middle while both parties deflect responsibility.PlayPlace Considerations
Some McDonald’s locations still have indoor play areas (PlayPlaces), though many closed during COVID-19 and never reopened. If your injury occurred in or near a PlayPlace, additional liability factors apply. These areas have a documented history of safety issues, and parents have different attention expectations when supervising children in designated play spaces. If your child was injured in a PlayPlace, or if you were injured while supervising children there, this adds complexity to your case that requires experienced legal handling.What If I Was Partially at Fault?
Nevada follows a modified comparative negligence rule under NRS 41.141. You can still recover compensation as long as you weren’t more than 50% at fault for the accident. If you bear some responsibility, your compensation gets reduced by your percentage of fault, but you don’t lose everything. McDonald’s will try to shift blame by arguing you should have seen the hazard, were distracted by your phone, or weren’t paying attention to where you were walking. These are predictable tactics, but they don’t automatically disqualify your claim. Parents supervising young children or people carrying food trays have divided attention – Nevada law recognizes this reality. Example: If your total damages are $100,000 and you’re found 30% at fault, you’d still recover $70,000. But if you’re found 51% or more at fault, Nevada law bars any recovery.McDonald’s Faces Stricter Standards Than Other Retailers
Fast food restaurants in Nevada face specific legal duties under Nevada Revised Statutes Chapter 446 and Southern Nevada Health District regulations governing food establishments. These regulations require regular health inspections, proper maintenance of cooking equipment, sanitation protocols, and employee training on food safety. When McDonald’s fails to maintain their fryers and grills (causing grease buildup and tracking), or doesn’t follow proper sanitation procedures (allowing spills to accumulate), they’re violating specific food establishment regulations in addition to general negligence. This creates multiple legal violations that strengthen your case beyond what exists in typical slip and fall claims.When Cases Are Harder to Win
Be honest about these factors that can weaken your claim: You ignored clearly posted “Wet Floor” signs or barriers around a hazard. You were intoxicated or under the influence of drugs. You were in an employees-only area clearly marked as restricted to customers. The hazard was created by another customer seconds before your fall, with no time for staff to discover and address it. You have no documented medical treatment within a reasonable time after the accident. Even with these challenges, you may still have a case depending on the specific circumstances. Jack’s experience helps evaluate which cases can overcome these obstacles and which ones face an uphill battle.When You Need Legal Help Immediately
Call an attorney right away if you suffered serious injuries requiring emergency treatment, the restaurant refuses to file an incident report or provide a copy, you’re being pressured to sign documents or accept quick settlements, or restaurant employees made statements about knowing the hazard existed. Also call immediately if the hazard involves equipment failure or appears to be an ongoing problem rather than a one-time spill. Remember: Under Nevada law (NRS 11.190), you have two years from the date of your accident to file a lawsuit, but critical evidence disappears much faster. Security footage typically gets overwritten within 30-90 days, employees transfer to other locations or leave the company, and physical hazards get repaired quickly. The sooner you act, the stronger your case.Protecting Yourself From Insurance Company Tactics
After your accident, you’ll be contacted by an insurance company representing either the franchisee or McDonald’s Corporation. As a major franchise operation, they have experienced legal teams and sophisticated insurance adjusters who handle slip and fall claims regularly. They know exactly how to minimize your compensation. With 40 years of experience as a personal injury attorney taking on major corporations and franchise operations, Jack understands this playbook. He doesn’t just react to their arguments; he builds your case from day one to preemptively dismantle the very tactics – like franchise blame-shifting and “open and obvious hazard” defenses – that he knows their legal teams will use.The Recorded Statement Trap
Soon after your fall, an insurance adjuster will call requesting a recorded statement about your accident. Their questions seem reasonable and they sound sympathetic, but make no mistake – do not give a recorded statement without speaking to an attorney first. Their questions are designed to minimize your claim:- “How are you feeling today?” hoping you’ll say “fine” or “better” rather than describing ongoing pain
- “What were you doing right before you fell?” looking for evidence that you were distracted or not paying attention
- “Did you see the hazard before you fell?” trying to establish the “open and obvious” defense
- “Have you eaten at this McDonald’s before?” seeking to establish you were familiar with the layout and should have known about potential hazards
Franchise Structure Exploitation
Blame-shifting between parties: The franchisee’s insurance will claim McDonald’s Corporate set inadequate protocols. Corporate’s insurance will claim the franchisee failed to follow proper procedures. They use the complexity of the franchise relationship to confuse the issue and reduce payouts. Quick settlement offers from limited coverage: The franchisee may offer a fast, low settlement from their limited insurance policy before you understand the full extent of your injuries or realize that Corporate may also be liable with much larger policy limits. “Independent contractor” arguments: McDonald’s Corporate will emphasize that franchisees are independent operators, not Corporate employees, trying to distance themselves from liability. This argument fails when Corporate controls operational standards, lease agreements, or property conditions that contributed to your accident.The Best Response
“I am focusing on my medical treatment and recovery. My attorney will be in contact with you to handle all aspects of my claim.” This simple statement protects your rights while ensuring experienced legal counsel handles all communication with their insurance companies and legal teams.Understanding Your Fast Food Restaurant Injuries and Compensation
Fast food restaurant slip and falls often result in more severe injuries than people expect. The combination of hard tile or concrete floors, grease that provides no traction for recovery, and unexpected falls where you can’t catch yourself creates conditions for serious harm.Why Fast Food Restaurant Injuries Are Serious
Hard flooring surfaces: Fast food restaurants have tile, concrete, or sealed floors designed for easy cleaning and sanitation. These surfaces provide no cushioning when you fall. A fall that might cause bruising on carpet can result in fractures, head trauma, or spinal injuries on restaurant floors. Grease-related falls are especially violent: When you slip on grease, your feet often go completely out from under you because grease eliminates all traction. This leads to falls where you land hard on your back, head, or tailbone with full body weight and no ability to break your fall. Sudden unexpected falls: When you slip on a clear liquid or trip on a hidden obstacle, you have no time to prepare or catch yourself. Your body hits the ground with full force, often causing head injuries, broken bones, and soft tissue damage. Impact on daily activities: A broken wrist means you can’t work, drive, or perform basic tasks. Back injuries prevent lifting or bending. A concussion affects your ability to concentrate at work. Fractures in older adults can lead to complications and permanent limitations. These injuries disrupt routine activities you never thought twice about before the accident.Drive-Thru and Parking Lot Coverage
Your rights extend beyond the dining room. McDonald’s duty to maintain safe conditions covers their entire premises, including:- Drive-thru lanes: Spills from drive-thru windows, poor lighting, potholes, or uneven pavement
- Parking lots: Inadequate lighting, cracked pavement, drainage problems causing water accumulation, lack of proper snow/ice removal
- Outdoor seating areas: Weather-related hazards, broken furniture, poor maintenance
- Walkways and entrances: Trip hazards, inadequate weather protection, broken doors

